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Business Analyst

Location: SE London
Term: Contract
Salary: £160/d
Reference No: ARBSBA

Contract Business Analyst - Microsoft Dynamics CRM implementation - 6-12 months: The business systems analyst will support a discovery and implementation project for a new CRM system.

This will include requirements gathering, analysis, design, specification, testing, implementation, documentation; business process redesign, data cleaning and migration, recording consent, business rules, solution architecture, customer journey, and IT/Digital integration.

The analyst will work closely with stakeholders, the supplier, IT and Digital teams and the CRM project manager.

The vision is for a CRM system to support the organisation across key areas of supporter-facing activity through: more effective and efficient ways of working, more effective targeting of supporters, provision of high-quality analysis and insight, and enabling staff to handle daily duties efficiently and effectively.

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