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1st / 2nd Line Infrastructure Analyst

Location: Barnet
Term: Permanent
Salary: £28-32K
Reference No: ARBSInf1./2

1st / 2nd Line Infrastructure Support Analyst: A graduate with 2-4 years commercial IT Support experience, you will be responsible for 1st / 2nd line system support, alongside the design, development and testing of new technical based solutions in line with our client’s technical roadmap.

This is an exciting opportunity for a candidate looking to join an expanding team, at a time when the business is undertaking a full evolution for all production solutions and implementing a full cloud based infrastructure.

Working within an expanding business with an aggressive improvement strategy, this role will form a key part in achieving the goals defined within the IT strategy.

Skills and Experience:

• Degree level education essential
• Maximum 4 years 1st / 2nd line support
• Previous experience of working in a service desk operation
• Strong working knowledge or MS Windows desktop and server operating system
• Strong working knowledge of Desktop, Laptop and server hardware
• Strong knowledge of the MS office suite of applications
• Good working knowledge of MS SQL
• Good working knowledge of desktop scripting
• Good working knowledge of networking to include, firewalls, Routers, TCP IP and structured cabling
• Previous experiencing working with Cloud computing and virtualisation, beneficial but not essential

Personal Qualities:

• Self-motivated with the ability to work under your own initiative
• Ability to work within a team environment
• Effective communication skills
• Enthusiastic with a positive attitude
• Conscientious with an excellent attendance record
• Motivated through the delivery of a quality service

Position Details

Work location Head Office in Barnet
Salary Negotiable based on previous experience
Annual Leave 20 days per annum
Working hours 9:00 am to 5:30pm Monday to Friday
Benefits Option to join company pension scheme and private healthcare

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