Agile Project Manager / Scrum Master (Nationwide charity) – London OR 100% remote UK-wide. The key focus of the role is to instill best practice around project management and Agile principles within technical project teams; specifically with regards to the current migration to Microsoft Azure. Key deliverables will be to: Manage the delivery of project outcomes / Start and maintain weekly development and delivery cycles / Train team on best practice around project management and Agile principles.

Key activities:  

• Implement Scrum theory effectively within the charity appropriately and then be an organised leader experienced in working within a technical team; in turn, supporting the delivery of projects and
• Managing change around DevOps adoption, both within the IT/Dev team and wider stakeholders and Business
• Facilitating critical events that need to become the norm once working practices have changed g. Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospectives.

  Experience:  

• Proven track record in leading a complex digital transformation within a wider programme of activity with high levels of dependency.
• Understand the flexibility required to implement Agile methodologies within an organisation where this will be a cultural shift in many
• Scrum Master: You have a strong understanding of Scrum theory, practices and
• Experience in the integration of Agile/Kanban with ticketing (i.e. BAU with Projects)
• Knowledge of GDPR and other privacy laws and their implications in the context of database management (CRM and marketing automation platforms)

  Beneficial:  

• Knowledge of fundraising regulations and other charity- specific
• Managing change around DevOps (specifically Azure DevOps) adoption within IT Dept and wider business to help stakeholders have good project visibility.

  Qualifications:   Project Management qualifications with Agile

IT Support Engineer: To be considered for this role the IT Support Engineer will have at least 5 years’ commercial experience in a broad range of Windows environments. IT Support Engineer: It is essential for the successful candidate to hit the ground running. The successful IT Support Engineer will be expected to assume responsibility for supporting the infrastructure of a group of companies within a short period of time. The position requires the candidate to be a self-starter, confident in their abilities and happy to work independently with the support of the IT Manager. • Windows Server 2008R2 – 2019 inc VMWare & Hyper-V virtualised environments • Windows Desktop W7Pro-W10Pro – must be competent in PC rebuilds • Exceptional knowledge of MS Office Suite 2013– 2019 inc. M365 • A thorough understanding and strong skills in Active Directory, Profiles, DHCP, DNS and IP based networks is essential • You will have demonstrable experience of Firewalls/Routers/Switches (ideally Watchguard & HPE) Firewalls/Web Filtering/Anti-Virus, ADSL/Leased Lines, RDS/TS Server, SAN/NAS, Back-up and disaster recovery, UPS procedures and HP/Lexmark Laserjet printer support. • Experience in Microsoft SQL administration would be an advantage. • Proven experience of PC rebuilds from scratch, Profile & PowerShell scripting experience. • Telephone – a strong background in in-house and hosted PBX required. • LAN Cat5e/6 Structured cabling installation skills would be advantageous. • Applicant must possess an excellent user support manner IT Support Engineer: A full UK driving license (3 points max) is required as visits to other Group offices may be required. Some out of hours and weekend work will be required as circumstances dictate. IT Support Engineer: In return our client can offer a competitive salary and benefits package, career-based training, the opportunity to work on a variety of Company projects and different technologies and a dynamic busy working environment.

Senior UX Researcher: You will be joining the team as a senior member and as such will be applying your wealth of knowledge to optimising the mobile app and other web applications, ensuring a smooth booking journey and the best browsing experience possible, to maximise conversion of browsing sessions to bookings/enquiries. As a Senior UX Researcher, you will work within a Product team conducting user research and analysing user behaviour, in order to improve existing site features and create new ones through A/B testing.   Senior UX Researcher: As our client’s newest addition, your specific responsibilities will be in the following areas: Conduct studies to understand user behaviour; Work closely within the product team; Generate insights that fuel new ideas and help improve existing user experience; Apply a variety of qualitative and quantitative methods; Own research workload from scoping, design, moderating, synthesising insights to presenting results; Guide, mentor and manage other UX researchers within the team.   Senior UX Researcher: A hybrid working model is available with this position with a mix of remote and office working offered pending discussion at interview.   Senior UX Researcher: Working as part of a multi-skilled team made up of designers, developers, product owners, researchers and analyst; the role of Senior UX Researcher will be to make a strategic focus on improving the mobile app experience and will be pivotal in delivering changes to the wider business. Senior UX Researcher: Essential to have:   - Strong UX Research experience. - Experience with e-commerce websites. - Experience with both qualitative and quantitative methods. - Commercially focused approach. Senior UX Researcher: Desirable Experience: - Experience working on high traffic websites. - Experience in A/B testing. - Stakeholder and people management

Product Owner (hybrid remote / in office model): Our Client seek a passionate Product professional to own and maximise the value of their data-heavy digital product suite. This will involve guiding the team, ensuring commercial outcomes (incl pre-sales) are reached while balancing consistency of brand and content. You will be responsible for optimising the customer digital experience, ensuring that they have the best journey possible. Product Owner - Key Responsibilities: As Product Owner, you will provide well crafted, resilient online products that optimise the customer journey. The role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork. You will be accountable for delivery in the following areas: Product Owner - Product Development • Prioritisation of development changes generated by the team and the business • Using analytics, market research and other sources of data to inform product decisions and identify specific metrics for measuring impact against business objectives • Plan, prioritise and run development cycles through either agile or waterfall best practices, ensuring work is completed by the teams in a timely manner at the correct level of quality • Analysing test data for adjustments to draw conclusions about the success of experiments Product Owner - Teamwork • Share knowledge and solutions for the benefit of the team • Contribute and work collaboratively with other staff members and project stakeholders to meet business objectives Product Owner - Personal Management • Effectively manage own time, resources and journey plans to achieve maximum efficiency and productivity • Constantly seek out opportunities for self-development • Remain coachable at all times • Own the project management and delivery Product Owner - Team Leadership • Managing performance • Identifying process improvements and automation opportunities to increase efficiency

1^st & 2^nd Line Support Analyst / Junior DevSecOps Engineer   Office based 4 days a week (new HQ in Hampstead NW3), this position offers the successful candidate a huge opportunity to learn new technologies like Google Workspace, Salesforce and Financialforce and Cisco Meraki as well as Jira, Confluence etc.   Essential Experience:  

• 4 years 1^st / 2^nd line support experience building, maintaining, troubleshooting office systems including laptops, mobiles, printers, networks, monitors, etc helping office based and field based users with modern applications including Google Docs, Sheets, Slides, as well as other traditional products (MS Office suite etc).
• Previous experience of working in a service desk operation utilising service management tools e.g. ServiceNow, Jira etc.
• Strong working knowledge or MS Windows desktop and server operating system
• Strong working knowledge of desktop, laptop and server hardware
• Strong knowledge of the MS office suite of applications
• Good working knowledge of networking to include, firewalls, Routers, TCP IP and structured cabling

  Desirable Experience:  

• MS SQL
• Desktop scripting
• Previous experiencing working with Cloud computing and virtualisation, beneficial but not essential - Azure / AWS / GCP.
• Any exposure to Sage advantageous

  Will suit graduate with up to 4 years of experience - must have great work ethic and user engagement skills - salary up to £35k+ enormous opportunity to upskill

E-commerce Business Analyst: Working as a key part of a multi-skilled team responsible for optimising the company online browsing experience, ensuring the best experience possible and achieving the maximum conversion from web session to purchase. This will involve developing the site for web and mobile usage, ensuring consistency of brand and content. The team has been the focal point for a significant amount of time, focus and investment in recent years, recognising the sheer importance of development in this area and its effect on our business success. As their newest Business Analyst, you will have the following key skills: Essential Experience:

• Experience of delivering process improvement using methodologies such as LEAN and Six Sigma.
• Improvement focussed within an Agile environment.
• Ability to facilitate and co-ordinate workshops for process mapping, problem solving and gathering business/user requirements.
• Proficiency in using mapping software.
• Confident communicator at all levels of the business.

Desirable Experience:  

• Cost benefit analysis.
• Understanding of databases, networks, and technology.
• Understanding of A/B testing.
• Commercial business awareness / experience and an understanding of the potential -commercial impact of decisions and website adjustments.
• Experience of working on large projects
• Experience of working within different business areas such as Product, Tech, Commercial, Operations.

Please note: The working hours for this position will be 37.5 per week to be worked Monday - Friday. Hybrid-working is available with this position, allowing a mix of remote and office available subject to a discussion

2^nd/3^rd Line Infrastructure Engineer - in the DevSecOps team - must come from a structured blue chip employment background and have exposure to cloud environments, be passionate about InfoSec, plus offer the technical expertise detailed below. Looking for someone with a total of 8 - 10 years’ experience, majority in a similar role / offering good career progression. The 2^nd/3^rd Line Infrastructure Engineer will ensure that servers and networking devices operate efficiently, securely and with appropriate failover and recovery strategies in place. The Infrastructure Engineer provides a 2^nd / 3^rd line fault resolution escalation point through Jira helpdesk and engaging with internal customers (users) and suppliers as required. Ideally, the Infrastructure Engineer should be familiar with current legislation and to proactively contribute to procurement decisions driven by company growth, compliance and continual improvement. Knowledge and Skills (not limited to): ESSENTIAL  

• Core expertise across Azure, infrastructure, VMs, app servers, SQL servers, security, Active Directory etc.
• Experience of Hyper-V or VMware / setting up and backing up virtual machines, data migration.
• A Microsoft qualification in Server management (2008, 2012, 2016).
• Knowledge of firewalls, creation of VPN’s, Nat and forwarding - Cisco Meraki or similar Experience of backup technologies (Backup Exec, Veeam , Zerto etc.) and DR testing
• Good communication and user engagement skills and SLA management

PREFERABLE  

• Knowledge of Sage in cloud
• Experience of (and demonstrable interest in) cloud technologies -  Google Workspace (G Suite) and Google Cloud Platform (GCP), Salesforce
• DevOps tools and technologies like Terraform, CloudFormation, and Jenkins etc.

A self-starter with excellent organisational skills, able to work with minimal supervision. Possessing excellent communication skills, able to explain technical challenges and champion change.

IT Security Analyst: (flex office / remote opportunity) - Multi-award winning eCommerce business looking for a talented Security Analyst to join a multi-skilled team of designers, developers and analysts. This is the ideal opportunity for an individual with a true passion for the Cyber Security industry to play a crucial role in providing security support and guidance across varied technical projects and for day-to-day operational security compliance and planning. IT Security Analyst: (flex office / remote opportunity) -Key Responsibilities: • Support the overall cyber security within the business • Ensure sensitive data is protected in Cloud Services and is effectively managed and policed • Identifying suitable technologies to address the security policies and standards • Review and monitor security across all systems (including penetration testing, vulnerability scanning, etc. as appropriate) and implement uniform security principles IT Security Analyst: (flex office / remote opportunity) - Essential Experience: • Experience working in a previous security analyst role • Excellent written and verbal communication skills • Ability to work in a constantly changing and fast paced environment •n Confidence to communicate with all levels of stakeholders • Demonstrable working knowledge of networking protocols (TCP/IP, DNS, HTTP, DHCP, SMTP, LDAP etc.) • Understanding of patch management principles across hosted, virtual and cloud services • Understanding of patch management principles across hosted, virtual and cloud services • Experience of cloud hosting environments (AWS) & cloud hosting services (Office365) IT Security Analyst: (flex office / remote opportunity) - In addition to salaries, they offer a generous benefits package including: • 33 days’ holiday (including bank holidays) • An additional day off during the week of your Birthday • Annual bonus scheme • Staff pension • Private Medical • Death in Service payment • Subsidised park and ride passes • Enhanced Maternity and Paternity pay • Long service awards - cash payments and increases in holiday allowances • Staff discount • Free worldwide travel insurance (including family members) • Wellness extras

Technical Test Analyst (flex office / remote options): Our Client is one of the largest of its kind in the UK and this is a great opportunity to join a fast growing company, working in the area right at the heart of their future strategy. The Technical Test Analyst will be a constant role model for the company, assisting in providing well-crafted, resilient solutions, which enable the business to achieve the company’s strategic goals. Technical Test Analyst (flex office / remote options): Personal Attributes:  Minimum two years commercial experience as a either an automation tester or manual software tester  Degree in Computer Science or a related discipline;  Worked collaboratively in a team environment where Agile methods are used to schedule development work and software releases;  Meticulous attention to detail with an inquisitive nature  Excellent organisational, planning and prioritisation skills  Excellent communicator at all levels  A Team Player Technical Test Analyst (flex office / remote options): Preferred Experience • At least two years’ experience of testing in a TDD environment e.g. pairing with devs to collaborate on test design • ‘Test first’ mentality, and the willingness to champion testing throughout the SDLC • Solid understanding of automation concepts i.e. what should/shouldn’t be automated and a desire to expedite repetitive tasks using an appropriate automated solution • Experience of creating, maintaining and running of automation tests • Experience of building a test automation framework • Good working knowledge of at least one programming language e.g. Java, PHP • Good understanding of REST APIs and their concepts e.g. HTTP methods and response codes and the ability to write performance and regression tests for these and interpret the results; • Ability to create and contribute to acceptance criteria in conjunction with technical product owners; • Solid understanding of manual test principles including Exploratory Testing and Session Based Test Management • Good working knowledge and experience of performance testing.

Senior Data Engineer - Informatica: Open to candidates nationwide, our client is an award-winning Data Management and Analytics consultancy, working closely with leading software vendors and top industry experts across a range of sectors, unlocking value and insight from their data. You will engage with their clients daily, working to understand their challenges and to deliver solutions. You will be based wfh / one of their regional offices / or on client site (as per client direction). Senior Data Engineer - Informatica: skills and attributes for success: • An excellent team player and able to work independently. • Excellent client facing skills. • A self-starter who is proactive in nature. • Excellent verbal, written communication, and presentational skills. • Ability to build internal and external relationships. • Effective negotiating and influencing skills. • Ability to think creatively and propose innovative solutions. • Strong self-developer. Senior Data Engineer - Informatica: To qualify for this role you must have: • Multi-skilled experience of one or more of the following disciplines: Data Management, Data Engineering, Data Warehousing, Data Modelling, Data Quality, Data Integration, Data Analytics, Data Visualisation, Data Science and Business Intelligence. • Project experience in developing optimal and reliable ETL (Informatica - PowerCenter, IDQ & BDM Bid Data manager) processes ingested from a wide variety of data sources both structured and unstructured and implementing them in batch, real-time and cloud environments. • Advanced working knowledge in SQL and relational databases as well as working familiarity with cloud-based data platforms such as Snowflake. • Project experience deploying/provisioning/implementing cloud solutions in – ideally - AWS (or Redshift, Azure, Google Cloud Platform). • Project experience in handling large-scale databases and real-time data acquisition. Senior Data Engineer - Informatica: You must be: • Willing to work on client sites, potentially for extended periods. • Willing to travel for work purposes and be happy to stay away from home for extended periods. • Eligible to work in the UK without restrictions.