Business Systems Analyst (ERP in FM) - Three month contract (Inside IR35) - 90% Remote - £350/d Our client is recruiting for a talented and self-motivated Business Systems Analyst to deliver an end-to-end map of business processes delivered by a UK-wide network of field-based scheduling technicians (any Facilities Management (FM) industry experience highly beneficial). Specifically, you will assess every aspect of how their bespoke ERP is integrated in these daily business operations. For this position, you will examine existing systems, report common issues, evaluate performance, and recommend new system procedures. To excel in this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques. The ideal candidate be dedicated and demonstrate excellent written and verbal communication skills. Responsibilities: • Examine, document and as-is process map current ERP business procedures. • Identify effective solutions for business software system issues. • Report common patterns, questions and other issues to management. • Recommend solutions for improving and restructuring company procedures. • Assess company performance, information, and plans by conducting regular tests and analysis. • Monitor company systems status and report any progress or changes. • Assess hardware and software needs and provide recommendations for improvements Requirements: • Bachelor’s degree in business, computer science, or relevant field. • A minimum of 3 years’ experience as a business systems analyst with a demonstrable focus on process mapping. • Significant experience analysing ERP solutions. • Ability to work in a collaborative environment. • Excellent interpersonal and communication skills. • Highly analytical mindset. • Proficient in Microsoft Office. • Understanding of modern APIs and web services highly beneficial. • Experience of Facilities Management (FM) highly beneficial.

CRM Solutions Analyst – Charity industry experience essential - £50,000 + excellent benefits – Hybrid 2 days/wk in London HQ To be considered for this post, you must offer demonstrable employment experience in the UK charity sector providing CRM-based systems services (Salesforce preferred but FULL TRAINING PROVIDED). Reporting to the Head of Systems and Management Information, the role of the CRM Solutions Analyst is to support data solutions and development initiatives. You will work effectively with the wider team to manage the customer relationship management systems, ensuring they are optimally configured, customised, and integrated with other systems to maximise operational efficiency, support business processes, and help achieve strategic goals. You will work closely with other stakeholders such as IT, Finance, and senior leaders to ensure that data is integrated across the organisation and that data-driven insights are used to improve business processes and outcomes. Also responsible for building and maintaining customisations, integrations, and add-ons to the CRM system and other business applications. This could include dashboards, workflows, business rules, reports, and other customisations that help staff to manage and monitor their work. Key responsibilities: • Identify business needs and requirements. • Translate business requirements into technical specifications. • Design and develop technical solutions that meet business requirements. • Create documentation and training materials to support technical solutions. • Create user manuals, technical documentation, and training materials for end-users and support staff. • Participate in the development and implementation of data governance policies and procedures to ensure data quality, security, and compliance. Salary: £50,000 per annum plus excellent benefits Type: Permanent Hours: 37.5 hours per week, and with hybrid working those hours can be done any time between 7am – 7pm. Core working hours are 10am – 3pm. 2 days per week in the central London HQ, in line with hybrid working framework.

CRM Solutions Manager (Standalone) – Charity sector experience essential - £62,500 + excellent benefits – Hybrid 2 days/wk in London HQ To be considered for this post, you must offer demonstrable employment experience in the UK charity sector providing CRM-based systems services (Salesforce preferred but FULL TRAINING PROVIDED). Reporting to the Head of Systems and Management Information, the role of the CRM Solutions Manager is to support data solutions and development initiatives. Purpose of the role Manage the customer relationship management systems, ensuring they are optimally configured, customised, and integrated with other systems to maximise operational efficiency, support business processes, and help achieve strategic goals. Work closely with other stakeholders such as IT, Finance, and senior leaders to ensure that data is integrated across the organisation and that data-driven insights are used to improve business processes and outcomes. Build and maintain customisations, integrations, and add-ons to the CRM system and other business applications. This could include dashboards, workflows, business rules, reports, and other customisations that help staff to manage and monitor their work. Key responsibilities and outcomes. • Work with the Business Analyst to identify business needs and requirements. Includes participating in meetings with business stakeholders to understand their needs and gather requirements. • Translate business requirements into technical specifications. Creating detailed documentation that outlines technical requirements, such as system architecture, design, and functionality. • Design and develop technical solutions that meet business requirements. Creating and reviewing system design documents, working with developers to implement solutions, and ensuring that solutions align with technical standards and guidelines. Also includes analysing technical constraints and potential challenges to ensure that solutions are feasible and can be implemented within the desired timeframe. • Create documentation and training materials to support technical solutions. Creating user manuals, technical documentation, and training materials for end-users and support staff. • Participate in the development and implementation of data governance policies and procedures to ensure data quality, security, and compliance. Salary: £62,500 per annum plus excellent benefits Type: Permanent Hours: 37.5 hours per week, and with hybrid working those hours can be done any time between 7am – 7pm. Core working hours are 10am – 3pm. 2 days per week in the central London HQ, in line with hybrid working framework.

Test Analyst required for a global consultancy firm partnering with world leading clients. Working with teams of testing experts on varied and challenging projects, the company offers a dynamic and exciting career opportunity. The company prides itself on internal growth and training and is unrivalled by other consultancies. They are seeking to recruit a Test Analyst to be based out of their offices in Newcastle, but there will be flexible/hybrid working. Essential Skills: • Good understanding of data testing concepts, methodologies, and techniques. • Experience in designing and executing data tests, data profiling, data quality assessment, and data validation. • Strong analytical and reporting skills to help identify data issues, analyse data patterns, and present findings effectively. • Proficiency in SQL query writing, data extraction, and manipulation from relational databases. Main Duties As a Test Analyst you will be responsible for ensuring the accuracy, integrity, and quality of data within both the organisation and other company's systems. Your primary role will involve designing and executing data tests, identifying anomalies, and collaborating with stakeholders to address data-related issues. Why apply? If you are an IT professional, passionate about your career and looking to work for an organisation offering continued growth and development opportunities then this is a great opportunity for you to join a company with a reputation for innovation and thought leadership. Applicants will receive an excellent benefits package, which includes: • Company Pension Scheme • Private Healthcare • Flexible Life Cover • Flexible Annual Leave • Childcare Vouchers

Our Client are looking for an experienced Data Solutions Architect to be responsible for providing strategic leadership and technical expertise in the design and development of their client’s Data Solutions, namely cloud data platforms, IoT analytics, data integration and migration projects. The Company is a niche Data Management & Analytics consultancy with all the excitement and agility of a new company but with their roots in long standing client partnerships; successfully working with these companies helping them gain valuable insight from their data and providing analytical reporting to help them achieve their strategic objectives. The role will involve direct management of senior technical staff from both a line management and coaching / mentoring perspective. Therefore, prior technical and team lead experience is essential. Experience should include: Designing cloud data platforms in either Azure / AWS or significant on-premise design experience. 5+ years prior experience in data engineering or business intelligence roles. Extensive ETL and data pipeline design experience, technology agnostic. Understanding of data warehouse and data lake principles. Demonstrable data modelling capabilities Expert SQL skills The role is mostly remote, with occasional client visits to the Newcastle office.

A leading Health organisation/charity, is looking to recruit a Solutions/Salesforce Developer for their impressive London office. It's hybrid role, with roughly 2 days a week spent in the office. As a Solutions Developer within the Information Systems and Business Intelligence team, you will play a crucial role in supporting the organisations' mission. Working with Salesforce and other key systems you will improve ways of working and develop and improve the current CRM system, which is Salesforce. In it's current state, the system is heavily customised and so using your expertise, you will elevate the business information to meet the needs of stakeholders. To be considered for the role you should have at least 4 years relevant experience. Salesforce is currently the principal CRM system, but the successful candidate will have varied experience in a range of data and information systems, including ETL (Extract, Transform and Load) concepts and a working knowledge of SQL. In addition to being a good Developer, you must have a passion for CRM's and excellent communications skills, as well as the confidence to articulate your ideas to Management and stakeholders, in what is in effect a client facing role. On offer is a very competitive salary, good benefits and an impressive office.

Open to candidates UK-wide, this ambitious Data Management and Analytics consultancy are continuing their bold growth plans through 2024 and can give a driven candidate plenty of scope to continue to develop their career working with an enviable client list of UK banks and wider financial services companies. They are a niche Data Management & Analytics consultancy with all the excitement and agility of a new company but with their roots in client partnerships going back many years; successfully working with these companies helping them gain valuable insight from their data and providing analytical reporting to help them achieve their strategic objectives. They are now looking to recruit Senior Data Engineering Consultants with Technical experience with the following:

• Demonstrated success in designing, building, and optimising Big Data architectures to support the creation of highly scalable data stores with Big Data technologies such as Hadoop, Spark, Kafka, etc.
• Multi-skilled experience of one or more of the following disciplines: Data Management, Data Engineering, Data Warehousing, Data Modelling, Data Quality, Data Integration, Data Analytics, Data Visualisation, Data Science and Business Intelligence.
• Project experience in developing optimal and reliable ETL processes ingested from a wide variety of data sources both structured and unstructured and implementing them in batch, real-time and cloud environments.
• Advanced working knowledge in SQL and relational databases (SAS, Teradata, Microsoft SQLServer or Oracle), as well as working familiarity with a variety of NoSQL databases and cloud-based data platforms such as Snowflake.
• Project experience in handling large-scale databases and real-time data acquisition.
• Project experience with object-oriented/scripting languages such as Python (preferred), Java, R, C++, Scala.

You will be working with teams of MSBI experts on varied and challenging projects within a client portfolio of Financial Services heavyweights ranging from Tier-1 Investment & Retail Banks to emerging challenger banks and established insurance providers. Candidate Specification:  

•   Willing to work on client sites, potentially for extended periods • A good team player and able to work independently. • Excellent Client Facing skills. • A self-starter who is proactive in nature. • Excellent verbal, written communication and presentational skills. • Abilities to build cross functional and external relationships. • Effective negotiating and influencing skills.. • Strong Self Developer

Why apply? If you are an IT professional, passionate about your career and looking to work for an organisation offering continued growth and development opportunities then this is a great opportunity for you to join a company with a reputation for innovation and thought leadership.

An independent industry leader, with nearly 50 years experience, are looking to recruit an IT Support Team Leader for their Gloucester office. As the IT Manager, you will play a crucial part in the organisation, responsible for overseeing and optimising IT operations. Your primary focus will be on leading a team of 3 1st Line Support Technicians, providing hands-on 2nd and 3rd line support as needed, and ensuring the efficient administration of all Microsoft technologies such as MS Azure, Azure Active Directory, Server 2022, and Intune and the M365 suite. Responsibilities will include: • Service Desk Management • Technical Support and Troubleshooting • Infrastructure Optimisation • Mobile Telephony and Device Management • Security and Compliance • Performance Optimisation and Continuous Improvement To be considered for this varied and challenging role, you should have a minimum of 5 years of experience in IT, including 2nd and ideally 3rd line support, as well as proven experience in leading/managing IT teams. In addition you should have Technical experience with MS Azure, Azure Active Directory, Server 2022, Intune, networking, and mobile telephony solutions. On offer is industry-leading training, the opportunity to work flexibly,( with 2 to 3 days a week in the office) as well as a competitive salary and benefits package including bonus and/or commission schemes where applicable. You will also benefit from a healthcare cash plan, employee wellness programme, pension, and life assurance.