My client are already a successful retailer with growing online sales and seek a proactive and forward thinking eCommerce Data Manager / Data Analyst to analyse online channels and use this knowledge to report on / improve performance and trading metrics. The role will involve a fundamental understanding of customer data (both B2B and B2C) and how this can be marshalled to drive online sales.

Your role will have a tangible effect on the development and progression of the business so, if you’re passionate about eCommerce data and the insights it provides then we want to hear from you!

Responsibilities:

• Reporting directly to the business owners, you will use your data acumen to help define and evolve the eCommerce strategy, ensuring that it remains fit for purpose in a dynamically changing digital landscape.
• Deliver against this eCommerce and digital marketing strategy, supporting management and working closely with third party providers.

• Manage the data behind the customer journey and merchandising, this will include analysing product promotions and campaigns

• Conduct regular competitor research
• Establish performance evaluation & reporting protocols and drive test & learn projects to develop eCommerce capability.
• Be the company’s ambassador for eCommerce; championing the principles and practises of eCommerce internally by sharing best practice, educating internally and helping to embed eCommerce focus & passion.

Skills/ Experience:

• Must have minimum of two years’ experience working with successful eCommerce websites
• Strong IT skills with a good knowledge of data manipulation using Excel spreadsheets.
• Knowledge of CRM/ERP systems
• Driven, with a track record in delivering revenue growth through eCommerce site(s)
• A B2B background would be beneficial
• Knowledge of Google Analytics and other eCommerce tools
• Experience working with WordPress, online merchant software (WooCommerce (ideal) or similar (desired)) and MailChimp
• A self-starter who thrives in a fast-paced environment
• Excellent written and verbal communication, organisation and multitasking skills.
• Excellent attention to detail and accuracy.
• Dynamic, creative, with a ‘hands-on’ approach.

Education:

• Degree or A Levels coupled with suitable experience