Office Accounts Administrator – a two-fold role covering elements of both Office Management and Accounts Administration; specifically with responsibility for “owning” our Client’s order processing, office management, reporting, accounts administration, technical support and mobile management.

Responsibilities

Customer / Office Management

• Support customers with order enquiries and assist with the resolution of issues and delays.
• Maintain accurate and up to date customer information within internal CRM system.
• Ensure all details are provided by customers as per our order requirements for processing.
• Responsible for the electronic filing of all customer order documentation in support of a customer purchase order.
• Full administration of facilities, office and printer management.
• Obtaining third party distribution pricing to enable onward customer quoting.
• Responsible for gaining approval from management for administration and pricing.
• Proactive management of all suppliers and orders, ensuring management are made aware of upcoming renewals of product, maintenance, support and contracted services.

Accounts Administration

• 1-2 years previous experience in a finance admin role.
• Respond to and deal with internal and external enquires relating to accounts receivable activities.
• Produce accurate debtor’s reconciliation reports.
• Filing and other administration tasks and housekeeping as required.
• Chasing and reducing the debt.
• Monitor and redirect, as appropriate the Accounts Inbox.
• Excellent attention to detail.
• Knowledge of Xero or another similar system is essential.
• Proficient in the use of Excel and Word.
• Excellent communication skills; both written and verbal.