Office Manager: Reporting directly to the owner and responsible for two staff members, the post holder will be responsible for all output / input necessary for the running and administration of the business, including dealing with all day to day office needs, problems, and maintenance.

Main tasks are:

• Overall: the future development and improvement of systems, facilities, staff, and all communications with existing and future clients, in the most cost effective manner, to ensure the future strength and stability of the business for the benefit of all concerned.
• Prepare and issue Invoices & reconciliations / Reports & claims to appropriate authorities e.g. funding, grants etc / Orders for supplies of goods / Initial communication with customers by telephone & email re queries raised.
• The computer system to be brought into operation
• A robust system of debtor control to be implemented – with sensible reasonability tests
• The websites; one up and running, one still in progress

Required Experience:

• Capable of running most aspects of a small business, of identifying problems and prioritising the actions necessary to solve them.
• Innovative: will identify where improvements should be made and provide a sound case and method of implementing them will also identify practical solutions to problems arising
• Good Communicator with a broad spectrum of people (not all business or office minded)
• Enthusiastic; demonstrating the desire to become a pivotal part of the team, to promote the business and further its success
• Self-motivated; shown by desire to learn about the business and very high standards of: accuracy; timeliness; professional presentation of all output; whether to outside agencies, clients, colleagues or the owner
• Fully Supportive of the aims of the owner and principals to ensure the units are the best in their field for their areas of operation of the staff and reputation.
• Reliable and Trustworthy; always in post and available when expected to be agreeable to working/availability outside contracted hours occasionally if necessary maintaining absolute confidentiality of all information that may be privy to.
• Realistic of other staff capabilities & the need to support them that cost control is paramount to the success of the business that although a profit making enterprise, wherever possible the needs of the customers come first

Other:

• Driving licence and own vehicle; occasional visits to site / elsewhere will be necessary