Job Type: Permanent

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Agile Project Manager / Scrum Master

Agile Project Manager / Scrum Master (Nationwide charity) – London OR 100% remote UK-wide. The key focus of the role is to instill best practice around project management and Agile principles within technical project teams; specifically with regards to the current migration to Microsoft Azure. Key deliverables will be to: Manage the delivery of project outcomes / Start and maintain weekly development and delivery cycles / Train team on best practice around project management and Agile principles.

Key activities:

 

  • Implement Scrum theory effectively within the charity appropriately and then be an organised leader experienced in working within a technical team; in turn, supporting the delivery of projects and
  • Managing change around DevOps adoption, both within the IT/Dev team and wider stakeholders and Business
  • Facilitating critical events that need to become the norm once working practices have changed g. Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospectives.

 

Experience:

 

  • Proven track record in leading a complex digital transformation within a wider programme of activity with high levels of dependency.
  • Understand the flexibility required to implement Agile methodologies within an organisation where this will be a cultural shift in many
  • Scrum Master: You have a strong understanding of Scrum theory, practices and
  • Experience in the integration of Agile/Kanban with ticketing (i.e. BAU with Projects)
  • Knowledge of GDPR and other privacy laws and their implications in the context of database management (CRM and marketing automation platforms)

 

Beneficial:

 

  • Knowledge of fundraising regulations and other charity- specific
  • Managing change around DevOps (specifically Azure DevOps) adoption within IT Dept and wider business to help stakeholders have good project visibility.

 

Qualifications:

 

Project Management qualifications with Agile

IT Support Engineer

IT Support Engineer: To be considered for this role the IT Support Engineer will have at least 5 years’ commercial experience in a broad range of Windows environments.

IT Support Engineer: It is essential for the successful candidate to hit the ground running. The successful IT Support Engineer will be expected to assume responsibility for supporting the infrastructure of a group of companies within a short period of time. The position requires the candidate to be a self-starter, confident in their abilities and happy to work independently with the support of the IT Manager.

• Windows Server 2008R2 – 2019 inc VMWare & Hyper-V virtualised environments
• Windows Desktop W7Pro-W10Pro – must be competent in PC rebuilds
• Exceptional knowledge of MS Office Suite 2013– 2019 inc. M365
• A thorough understanding and strong skills in Active Directory, Profiles, DHCP, DNS and IP based networks is essential
• You will have demonstrable experience of Firewalls/Routers/Switches (ideally Watchguard & HPE) Firewalls/Web Filtering/Anti-Virus, ADSL/Leased Lines, RDS/TS Server, SAN/NAS, Back-up and disaster recovery, UPS procedures and HP/Lexmark Laserjet printer support.
• Experience in Microsoft SQL administration would be an advantage.
• Proven experience of PC rebuilds from scratch, Profile & PowerShell scripting experience.
• Telephone – a strong background in in-house and hosted PBX required.
• LAN Cat5e/6 Structured cabling installation skills would be advantageous.
• Applicant must possess an excellent user support manner

IT Support Engineer: A full UK driving license (3 points max) is required as visits to other Group offices may be required. Some out of hours and weekend work will be required as circumstances dictate.

IT Support Engineer: In return our client can offer a competitive salary and benefits package, career-based training, the opportunity to work on a variety of Company projects and different technologies and a dynamic busy working environment.

Senior UX Researcher

Senior UX Researcher: You will be joining the team as a senior member and as such will be applying your wealth of knowledge to optimising the mobile app and other web applications, ensuring a smooth booking journey and the best browsing experience possible, to maximise conversion of browsing sessions to bookings/enquiries. As a Senior UX Researcher, you will work within a Product team conducting user research and analysing user behaviour, in order to improve existing site features and create new ones through A/B testing.

 

Senior UX Researcher: As our client’s newest addition, your specific responsibilities will be in the following areas: Conduct studies to understand user behaviour; Work closely within the product team; Generate insights that fuel new ideas and help improve existing user experience; Apply a variety of qualitative and quantitative methods; Own research workload from scoping, design, moderating, synthesising insights to presenting results; Guide, mentor and manage other UX researchers within the team.

 

Senior UX Researcher: A hybrid working model is available with this position with a mix of remote and office

working offered pending discussion at interview.

 

Senior UX Researcher: Working as part of a multi-skilled team made up of designers, developers, product owners, researchers and analyst; the role of Senior UX Researcher will be to make a strategic focus on improving the mobile app experience and will be pivotal in delivering changes to the wider business.

Senior UX Researcher: Essential to have:

 

– Strong UX Research experience.
– Experience with e-commerce websites.
– Experience with both qualitative and quantitative methods.
– Commercially focused approach.

Senior UX Researcher: Desirable Experience:

– Experience working on high traffic websites.
– Experience in A/B testing.
– Stakeholder and people management

Accounts & Office Administrator

ACCOUNTS & OFFICE ADMINISTRATOR: The role is primarily one of dual office and accounts administration including raising of sales invoices, passing of purchase invoices, gap lists, debit and credit adjustments, assisting in month end accounting procedures and supporting the Credit Controller during holiday periods. The role also includes supporting the export operations department with completion of necessary documentation.

Responsibilities:

• Invoice query management.
• Insurance Certificates.
• Passing of supplier invoices.
• General office administration.
• Working within and supporting the operations team.
• Preparation of export documentation/instructions.
• Raising and processing Letters of Credit.
• Consular documentation.

Experience / skills required:

• Export Sales Administration experience and advantage but not essential as training is provided
• Office administration
• Sales and Purchase Ledger account experience
• Good oral and written communication skills.
• Numerate.
• Strong IT skills (Microsoft packages).
• A quick thinker with initiative.
• A willingness to learn and a good work ethic.
• Office location lends itself to own car / transport preferred.

Character and personal attributes:

• A positive and engaging personality.
• Can do attitude.
• Strong work ethic.
• Team player.
• Confident communicator.
• Good attention to detail.
• Calm under pressure.

Product Owner

Product Owner (hybrid remote / in office model): Our Client seek a passionate Product professional to own and maximise the value of their data-heavy digital product suite. This will involve guiding the team, ensuring commercial outcomes (incl pre-sales) are reached while balancing consistency of brand and content. You will be responsible for optimising the customer digital experience, ensuring that they have the best journey possible.

Product Owner – Key Responsibilities:

As Product Owner, you will provide well crafted, resilient online products that optimise the customer journey. The role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork.

You will be accountable for delivery in the following areas:

Product Owner – Product Development

• Prioritisation of development changes generated by the team and the business
• Using analytics, market research and other sources of data to inform product decisions and identify specific metrics for measuring impact against business objectives
• Plan, prioritise and run development cycles through either agile or waterfall best practices, ensuring work is completed by the teams in a timely manner at the correct level of quality
• Analysing test data for adjustments to draw conclusions about the success of experiments

Product Owner – Teamwork

• Share knowledge and solutions for the benefit of the team
• Contribute and work collaboratively with other staff members and project stakeholders to meet business objectives

Product Owner – Personal Management

• Effectively manage own time, resources and journey plans to achieve maximum efficiency and productivity
• Constantly seek out opportunities for self-development
• Remain coachable at all times
• Own the project management and delivery

Product Owner – Team Leadership

• Managing performance
• Identifying process improvements and automation opportunities to increase efficiency

Junior DevSecOps Engineer

1st & 2nd Line Support Analyst / Junior DevSecOps Engineer

 

Office based 4 days a week (new HQ in Hampstead NW3), this position offers the successful candidate a huge opportunity to learn new technologies like Google Workspace, Salesforce and Financialforce and Cisco Meraki as well as Jira, Confluence etc.

 

Essential Experience:

 

  • 4 years 1st / 2nd line support experience building, maintaining, troubleshooting office systems including laptops, mobiles, printers, networks, monitors, etc helping office based and field based users with modern applications including Google Docs, Sheets, Slides, as well as other traditional products (MS Office suite etc).
  • Previous experience of working in a service desk operation utilising service management tools e.g. ServiceNow, Jira etc.
  • Strong working knowledge or MS Windows desktop and server operating system
  • Strong working knowledge of desktop, laptop and server hardware
  • Strong knowledge of the MS office suite of applications
  • Good working knowledge of networking to include, firewalls, Routers, TCP IP and structured cabling

 

Desirable Experience:

 

  • MS SQL
  • Desktop scripting
  • Previous experiencing working with Cloud computing and virtualisation, beneficial but not essential – Azure / AWS / GCP.
  • Any exposure to Sage advantageous

 

Will suit graduate with up to 4 years of experience – must have great work ethic and user engagement skills – salary up to £35k+ enormous opportunity to upskill

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Head Office

1 Waterside, Station Road, Harpenden, Herts, AL5 4US
01582 46 99 22
01582 46 74 64
enquiries@assetresourcing.com

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