IT Manager / Support Team Leader – Gloucester

Full time, Permanent
Posted 6 months ago

An independent industry leader, with nearly 50 years experience, are looking to recruit an IT Support Team Leader for their Gloucester office.

As the IT Manager, you will play a crucial part in the organisation, responsible for overseeing and optimising IT operations. Your primary focus will be on leading a team of 3 1st Line Support Technicians, providing hands-on 2nd and 3rd line support as needed, and ensuring the efficient administration of all Microsoft technologies such as MS Azure, Azure Active Directory, Server 2022, and Intune and the M365 suite.
Responsibilities will include:

• Service Desk Management
• Technical Support and Troubleshooting
• Infrastructure Optimisation
• Mobile Telephony and Device Management
• Security and Compliance
• Performance Optimisation and Continuous Improvement

To be considered for this varied and challenging role, you should have a minimum of 5 years of experience in IT, including 2nd and ideally 3rd line support, as well as proven experience in leading/managing IT teams. In addition you should have Technical experience with MS Azure, Azure Active Directory, Server 2022, Intune, networking, and mobile telephony solutions.

On offer is industry-leading training, the opportunity to work flexibly,( with 2 to 3 days a week in the office) as well as a competitive salary and benefits package including bonus and/or commission schemes where applicable. You will also benefit from a healthcare cash plan, employee wellness programme, pension, and life assurance.

Job Features

Job CategoryIT
Job ReferenceAJITM24

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