Backend Engineer (Python) – Google Partner – Hybrid North London

Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide. By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.

They are on the lookout for a Backend Engineer to work on the creation and deployment of ground-breaking software solutions. As a Backend Engineer, you will collaborate closely with cross-functional teams, including engineering, product management, design, and QA

Key Responsibilities:

• Work as part of a cross-functional team to help drive the development of new features
• Ensure best practices and patterns: you will advocate and enforce best standards, and patterns. Your deep understanding of backend technologies will help you to guide your peers – ensuring that our code is of high quality.
• Work on automation and process improvement: you will increase efficiency, reliability, and scalability, by creating automated processes that improve development workflows.
• Promote engineering best practices.
• Collaborate and share knowledge: you will engage with the engineering community, using your expertise to contribute to events and knowledge-sharing initiatives. You will inspire and motivate your peers to learn – improving their capabilities.

Required Skills:

• Experience with designing and building REST APIs (ideally with Flask, FastAPI or similar.)
• Ability to design architectures to meet scalability, reliability and security targets.
• Good problem-solving skills with an emphasis on product development
• Understanding of best practices, coding standards, and architectural patterns.
• Experience in automating builds (CI/CD), feature flags and automated testing.

Bonus skills:

• Experience with message driven systems (ideally google pub/sub)
• RDBMS skills (ideally postgres).
• Experience with some kind of no SQL db (document store/key value store) would be helpful.
• Experience with containerisation (Docker or kubernetes).
• GCP skills including configuration management (ideally using terraform).
• Experience with Google Cloud Build for CI/CD actions, deployments and builds.

Senior Backend Engineer

Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide. By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.

They are on the lookout for an experienced Senior Backend Engineer to spearhead the creation and deployment of ground-breaking software solutions. The ideal candidate should possess robust technical acumen, impeccable skills, and a track record of successful project execution. As the Senior Backend Engineer, you will collaborate closely with cross-functional teams, including engineering, product management, design, and QA, to conceive, design, and execute top-tier, enterprise-scalable software products that cater to their clients and end-users. While actively coding, you will be responsible for upholding technical excellence throughout development and QA, as well as shaping the architecture of your product domain.

Key Responsibilities:

• Work as part of a cross-functional team to help drive the development of new features
• Lead change, innovation, and drive transformation within our teams: your expertise will identify opportunities for improvement in our frontend applications, tooling, and architecture.
• Ensure best practices and patterns: you will advocate and enforce best standards, and patterns. Your deep understanding of backend technologies will help you to guide your peers – ensuring that our code is of high quality.
• Work on automation and process improvement: you will increase efficiency, reliability, and scalability, by creating automated processes that improve development workflows.
• Promote engineering best practices.
• Collaborate and share knowledge: you will engage with the engineering community, using your expertise to contribute to events and knowledge-sharing initiatives. You will inspire and motivate your peers to learn – improving their capabilities.

Required Skills:

• Significant experience in API and web application development in Python (ideally with Flask, FastAPI or similar.)
• Experience with designing and building REST APIs
• Strong GCP skills including configuration management (ideally using terraform).
• Experience with Cloud Functions and Cloud Runs
• Experience with containerisation (docker/ kubernetes)
• Ability to design architectures to meet scalability, reliability and security targets
• Good problem-solving skills with an emphasis on product development
• In-depth understanding of best practices, coding standards, and architectural patterns.
• Experience in automating builds (CI/CD), feature flags, automated testing, and releases using industry-standard tools for the GCP platform.
• Knowledge and experience of Agile methodologies and practices

Bonus skills:

• Experience with message driven systems (ideally google pub/sub)
• RDBMS skills (ideally postgres)
• Experience with some kind of no SQL db ( document store/key value store ) would be helpful.
• Experience with Google Cloud Build for CI/CD actions, deployments and builds.

Manual QA Tester (End to End) – Google Partner – £50,000 – Hybrid (2 days/wk in North London HQ)

Please Note: This is a 100% manual testing role covering physical devices as well as APIs, and databases.

Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide. By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.

As a Manual QA Tester, you will be responsible for ensuring the seamless functionality of their software applications, APIs, and hardware integrations through comprehensive manual testing. You will perform thorough testing across all stages of the product life cycle to ensure a high standard of quality and reliability. Your role will involve working with various teams to identify and resolve issues, contributing to the overall success of their technology solutions.

Manual QA Tester Key Responsibilities:

Test Planning and Strategy: Develop detailed test plans and strategies for end-to-end testing of software applications, APIs, and physical devices.

Functional and Non-Functional Testing: Execute functional tests to verify the software application behaves as expected.

API Testing: Test APIs to ensure they meet functional requirements and performance standards.

Data Verification: Verify data correctness and consistency across different data sources and databases.

Device Testing: Test software functionality on various physical devices, such as mobile phones, tablets, and IoT devices.

Defect Management: Identify, document, and report defects and issues found during testing.

Collaboration and Communication: Act as a liaison between development, product, and implementation teams to ensure clear communication and understanding of requirements.

Manual QA Tester Required Skills & Qualifications:

● Proven experience as an End-to-End QA Specialist, Software Tester, or similar role.
● Strong knowledge of software testing methodologies, tools, and processes.
● Experience with API testing and familiarity with tools like Postman, SoapUI, or similar.
● Excellent analytical and problem-solving abilities.
● Detail-oriented with a focus on delivering high-quality results.
● Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
● Knowledge of data verification techniques and data integrity principles.
● Familiarity with testing on various devices and platforms.
● Relevant certifications in software testing (e.g., ISTQB, CSTE) are advantageous.

Head of Product – Cloud-based Enterprise Software – Google Partner – £90,000 – Hybrid (2 days in North London HQ)

Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide. By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.

As the Head of Product, you will play a critical role in shaping the product vision and strategy for their organisation. You will lead the Product department, including product managers, business analysts, and product adoption specialists, ensuring the continuous improvement of their products, compliance with market demands, and delivery of outstanding consumer experiences. This role requires a strategic thinker with a proven track record in product management, leadership, and the ability to drive product innovation and profitability. Whilst an experienced Head of Product is sought, consideration will be given to a Product Manager or Product Lead with the aptitude & ambition to make the transition to outright product department leadership.

Head of Product Key Responsibilities:

Leadership and Strategy: Lead the Product department, overseeing product managers, designers, and product data analysts.

Team Development and Support: Mentor and support product managers, including the Lead Product Manager, fostering continuous improvement in their professional skills.

Product Development and Execution: Transform product ideas from initial stages into actionable concepts, timelines, and projects, considering financial implications and market needs.

Market Analysis and Strategy: Identify target consumer segments and markets, evaluating market trends, industry dynamics, and competitor strategies.

Process and Innovation: Establish long-term methodologies and procedures for research, design conceptualisation, prototyping, and product development.

Collaboration: Work closely with the CTO to transform ideas into production-ready features.

Head of Product Required Experience:

• Minimum of ten years of experience in a high-ranking Product Management position, preferably as a Head of Product Management in a complex business setting.
• Diverse experience in product marketing, management, and communications.
• Proven track record in enterprise software product development for both B2B and B2C markets.
• Significant experience in Product Management positions, including experience in a leadership role.
• Experience working directly with Engineers and UX designers in an Agile development environment.

Head of Product Expected Skills:

• Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Rich blend of analytical, creative, and strategic talents.
• Ability to define and analyse product metrics to influence product success.
• Exceptional problem-solving, organisational, and project management skills.

Head of Product Desired Competences & Attributes:

• Superior problem-solving and organisational skills.
• Ability to conceptualise, prioritise, and manage multiple projects effectively
• Outstanding verbal and written communication skills.
• Detail-oriented with a strategic mindset.
• Demonstrated ability to resolve daily internal and external challenges in product management.
• Capability to create a sustainable and exciting work environment for the team

Customer Success Manager – £50,000-60,000 – Hybrid (2 days in North London HQ)

Our Client are on a mission to revolutionise their industry by leveraging cutting-edge technology and their strategic partnership with Google to create seamless, intelligent, and scalable solutions for businesses worldwide. By joining them, you will be part of an innovative and dynamic team that is at the forefront of technological advancements, shaping the future and delivering unparalleled value to their customers.

As their Customer Success Manager / Product Adoption Specialist, you will be responsible for ensuring that customers effectively adopt and use their products to achieve their business goals. You will work closely with internal and external stakeholders to understand customer needs, provide training and support, and drive user engagement. Your role will be pivotal in helping customers maximise value.

Customer Success Manager Key Responsibilities:

User Training and Support: Develop and deliver training programs and materials to help customers understand and effectively use our products.

Customer Engagement: Foster strong relationships with customers, acting as their primary point of contact for product-related inquiries.

Onboarding: Manage the onboarding process for new customers, ensuring a smooth and efficient transition to using our products.

Product Advocacy: Act as the voice of the customer within the company, advocating for their needs and preferences whilst collaborating with product development teams to communicate user feedback and suggest enhancements.

Data Analysis: Analyse user data to identify trends, usage patterns, and areas for improvement. Create reports and dashboards to visualise user engagement and adoption metrics.

Stakeholder Communication: Maintain regular communication with key stakeholders to provide updates on adoption progress and gather feedback.

Problem Solving: Identify and address challenges that hinder product adoption and user satisfaction.

Customer Success Manager Required Skills and Qualifications:

o Proven experience as a Customer Success Manager / Product Adoption Specialist, or similar role.
o Strong presentation and training skills, with the ability to convey complex information clearly and effectively.
o Excellent communication and interpersonal skills, with a customer-centric approach.
o Proficiency in data analysis tools and techniques.
o Strong analytical and problem-solving abilities.
o Knowledge of change management principles and practices.
o Ability to work collaboratively with cross-functional teams.

Head of Infrastructure (charity / not-for-profit sector) – hybrid work from home & central London (once or twice per week) model. This brand new role has been created to lead a dedicated infrastructure team of four staff members in order to develop and oversee the implementation of the information systems and IT infrastructure strategy, ensuring network security, compliance, and customer-centric solutions and support are in place to enable our charity client to achieve its strategic aims.

Key Responsibilities:

• Develop and implement the information systems and IT infrastructure strategy as they move to more agile ways of working to support a hybrid workforce across office and remote locations
• Create and oversee the implementation of annual operating plans
• Ensure continuous improvement and innovation supported by horizon scanning and industry analysis, seeking opportunities to improve with due consideration of cost effectiveness
• Develop, lead and inspire a high performing IT team
• Lead on the specification, selection, and implementation of IT systems, developing robust business cases, costings, and plans
• Ensure all IT projects are properly planned, communicated and progressed throughout the project lifecycle and that a robust Change Control procedure is in place
• Create / own IT and Cyber Security strategies, and policies and procedures
• Develop metrics and KPIs to support the monitoring of performance
• Collaborate effectively with the Head of CRM and other organisational leaders to ensure that the development and management of IT systems and resources are aligned to realising the overall data strategy

Person Specification:

• Technical qualifications and/or experience in a related discipline
• Demonstrable experience of operating at a strategic level in a senior IT role
• Experience of overseeing IT services for office, remote and hybrid working environments
• Applied knowledge of IT service strategy setting long-term objectives for IT services, service design to future proof our network architecture, and service transition to build and deploy new services
• Demonstrable experience of successful project delivery and project management
• Demonstrable experience of budget management and annual planning
• Demonstrable experience of overseeing IT service desk and back-office functions
• Extensive knowledge supporting virtualised environments
• Experience in Clustering, Active Directory, Group Policy, Permissions and
• Experience of the OSI Layer 1 upwards
• Extensive experience supporting Office 365, Exchange Online, and Azure cloud services
• Experience and understanding of network communication protocols such as TCP/IP/IPX. Applied experience of advanced routing, diagnostic fault finding and configuration of network devices e.g. routers and switches
• Experience of maintaining and supporting a remote desktop environment
• Experience of supporting VoIP telephony systems
• Experience of infrastructure security and a working knowledge of IT security best practice and security frameworks
• Extensive experience procuring and working with IT service providers
• Strong administrative skills with good attention to detail
• Ability to communicate and articulate clearly, written and verbally