If you are interested in a well-funded, start-up culture you could be the ideal candidate to really move their Greenfield roadmap forward at pace. They are looking for top talent to join their newly formed Digital Technology team, based in a NW London HQ. The position is open to an A-team player who wants to drive and excel at the forefront of Data, Digital and Technology!

The dedicated internal Salesforce resource, you will act as the champion for Salesforce within the business, driving adoption. You will need to have both a strong technical background (administration and configuration – Apex / Sales Cloud / Service Cloud / Marketing Cloud / FinancialForce) and business facing skills – able to liaise with senior level executives to ensure successful delivery.

This is a key element of their digital transformation and this represents a great opportunity to get in at the early stages of implementation, thus being pivotal to the future success of the ERP programme of works.

Role: Salesforce Administrator / Subject Matter Expert
Location: Remote & North West London
Salary: £60,000-70,000 + benefits

You will offer:

• Graduate level education
• Min 3+ years Salesforce experience (ideally incl Apex)
• Cloud experience
• Excellent communication skills – confident liaising with C-suite staff
• Any / all exposure (highly desirable) to FinancialForce, Sales Cloud Lightning, Service Cloud, Marketing Cloud, Einstein

A driven “finisher”, quick learner, focused but adaptable, thrives in fast-moving, challenging environments, good comms., team player but can work independently, you will be able to demonstrate an up-to-date portfolio of work and show us your skill. They are looking for individuals who are passionate and love what they do, and look to continually improve, whilst mentoring others to do the same. You will love tech as much as they do!

All roles here are hands-on and candidates should be highly motivated individuals who thrive in a fast moving environment and possess a can-do attitude.

Product Owner (hybrid remote / in office model): Our Client seek a passionate Product professional to own and maximise the value of their data-heavy digital product suite. This will involve guiding the team, ensuring commercial outcomes (incl pre-sales) are reached while balancing consistency of brand and content. You will be responsible for optimising the customer digital experience, ensuring that they have the best journey possible.

Product Owner – Key Responsibilities:

As Product Owner, you will provide well crafted, resilient online products that optimise the customer journey. The role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork.

You will be accountable for delivery in the following areas:

Product Owner – Product Development

• Prioritisation of development changes generated by the team and the business
• Using analytics, market research and other sources of data to inform product decisions and identify specific metrics for measuring impact against business objectives
• Plan, prioritise and run development cycles through either agile or waterfall best practices, ensuring work is completed by the teams in a timely manner at the correct level of quality
• Analysing test data for adjustments to draw conclusions about the success of experiments

Product Owner – Teamwork

• Share knowledge and solutions for the benefit of the team
• Contribute and work collaboratively with other staff members and project stakeholders to meet business objectives

Product Owner – Personal Management

• Effectively manage own time, resources and journey plans to achieve maximum efficiency and productivity
• Constantly seek out opportunities for self-development
• Remain coachable at all times
• Own the project management and delivery

Product Owner – Team Leadership

• Managing performance
• Identifying process improvements and automation opportunities to increase efficiency

1^st & 2^nd Line Support Analyst / Junior DevSecOps Engineer

Office based 4 days a week (new HQ in Hampstead NW3), this position offers the successful candidate a huge opportunity to learn new technologies like Google Workspace, Salesforce and Financialforce and Cisco Meraki as well as Jira, Confluence etc.

Essential Experience:

• 4 years 1^st / 2^nd line support experience building, maintaining, troubleshooting office systems including laptops, mobiles, printers, networks, monitors, etc helping office based and field based users with modern applications including Google Docs, Sheets, Slides, as well as other traditional products (MS Office suite etc).
• Previous experience of working in a service desk operation utilising service management tools e.g. ServiceNow, Jira etc.
• Strong working knowledge or MS Windows desktop and server operating system
• Strong working knowledge of desktop, laptop and server hardware
• Strong knowledge of the MS office suite of applications
• Good working knowledge of networking to include, firewalls, Routers, TCP IP and structured cabling

Desirable Experience:

• MS SQL
• Desktop scripting
• Previous experiencing working with Cloud computing and virtualisation, beneficial but not essential – Azure / AWS / GCP.
• Any exposure to Sage advantageous

Will suit graduate with up to 4 years of experience – must have great work ethic and user engagement skills – salary up to £35k+ enormous opportunity to upskill

2^nd/3^rd Line Infrastructure Engineer – in the DevSecOps team – must come from a structured blue chip employment background and have exposure to cloud environments, be passionate about InfoSec, plus offer the technical expertise detailed below. Looking for someone with a total of 8 – 10 years’ experience, majority in a similar role / offering good career progression. The 2^nd/3^rd Line Infrastructure Engineer will ensure that servers and networking devices operate efficiently, securely and with appropriate failover and recovery strategies in place. The Infrastructure Engineer provides a 2^nd / 3^rd line fault resolution escalation point through Jira helpdesk and engaging with internal customers (users) and suppliers as required.

Ideally, the Infrastructure Engineer should be familiar with current legislation and to proactively contribute to procurement decisions driven by company growth, compliance and continual improvement.

Knowledge and Skills (not limited to):

ESSENTIAL

• Core expertise across Azure, infrastructure, VMs, app servers, SQL servers, security, Active Directory etc.
• Experience of Hyper-V or VMware / setting up and backing up virtual machines, data migration.
• A Microsoft qualification in Server management (2008, 2012, 2016).
• Knowledge of firewalls, creation of VPN’s, Nat and forwarding – Cisco Meraki or similar
  Experience of backup technologies (Backup Exec, Veeam , Zerto etc.) and DR testing
• Good communication and user engagement skills and SLA management

PREFERABLE

• Knowledge of Sage in cloud
• Experience of (and demonstrable interest in) cloud technologies –  Google Workspace (G Suite) and Google Cloud Platform (GCP), Salesforce
• DevOps tools and technologies like Terraform, CloudFormation, and Jenkins etc.

A self-starter with excellent organisational skills, able to work with minimal supervision. Possessing excellent communication skills, able to explain technical challenges and champion change.