2nd/3rd Line Infrastructure Engineer

Full time, Permanent
North West London
Posted 3 years ago

2nd/3rd Line Infrastructure Engineer – in the DevSecOps team – must come from a structured blue chip employment background and have exposure to cloud environments, be passionate about InfoSec, plus offer the technical expertise detailed below. Looking for someone with a total of 8 – 10 years’ experience, majority in a similar role / offering good career progression. The 2nd/3rd Line Infrastructure Engineer will ensure that servers and networking devices operate efficiently, securely and with appropriate failover and recovery strategies in place. The Infrastructure Engineer provides a 2nd / 3rd line fault resolution escalation point through Jira helpdesk and engaging with internal customers (users) and suppliers as required.

Ideally, the Infrastructure Engineer should be familiar with current legislation and to proactively contribute to procurement decisions driven by company growth, compliance and continual improvement.

Knowledge and Skills (not limited to):



  • Core expertise across Azure, infrastructure, VMs, app servers, SQL servers, security, Active Directory etc.
  • Experience of Hyper-V or VMware / setting up and backing up virtual machines, data migration.
  • A Microsoft qualification in Server management (2008, 2012, 2016).
  • Knowledge of firewalls, creation of VPN’s, Nat and forwarding – Cisco Meraki or similar
    Experience of backup technologies (Backup Exec, Veeam , Zerto etc.) and DR testing
  • Good communication and user engagement skills and SLA management



  • Knowledge of Sage in cloud
  • Experience of (and demonstrable interest in) cloud technologies –  Google Workspace (G Suite) and Google Cloud Platform (GCP), Salesforce
  • DevOps tools and technologies like Terraform, CloudFormation, and Jenkins etc.

A self-starter with excellent organisational skills, able to work with minimal supervision. Possessing excellent communication skills, able to explain technical challenges and champion change.

Job Features

Job CategoryIT
Job ReferenceARBS2/3IE

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