E-commerce Business Analyst: Working as a key part of a multi-skilled team responsible for optimising the company online browsing experience, ensuring the best experience possible and achieving the maximum conversion from web session to purchase. This will involve developing the site for web and mobile usage, ensuring consistency of brand and content. The team has been the focal point for a significant amount of time, focus and investment in recent years, recognising the sheer importance of development in this area and its effect on our business success.

As their newest Business Analyst, you will have the following key skills:

Essential Experience:

• Experience of delivering process improvement using methodologies such as LEAN and Six Sigma.
• Improvement focussed within an Agile environment.
• Ability to facilitate and co-ordinate workshops for process mapping, problem solving and gathering business/user requirements.
• Proficiency in using mapping software.
• Confident communicator at all levels of the business.

Desirable Experience:

• Cost benefit analysis.
• Understanding of databases, networks, and technology.
• Understanding of A/B testing.
• Commercial business awareness / experience and an understanding of the potential -commercial impact of decisions and website adjustments.
• Experience of working on large projects
• Experience of working within different business areas such as Product, Tech, Commercial, Operations.

Please note: The working hours for this position will be 37.5 per week to be worked Monday – Friday. Hybrid-working is available with this position, allowing a mix of remote and office available subject to a discussion