Senior Infrastructure & Operations Engineer

Senior Infrastructure and Operations Engineer: Reporting directly to their Head of IT, this newly created role will take responsibility for the operations of secure and highly available IT systems, platforms, servers, and networks; providing 3rd Line technical support to the business.

Project work will include planning and implementing upgrades, new system installations and ensuring best practice Cloud management including FinOps.

Leadership responsibility for a service desk function comprising 2nd Liner / 1st Liner / IT Apprentice is expected.

NB Role needs to be office based for 2/3 days per week after initial ~3 months of 5 days a week immersion in the business. HQ is in Northampton.

Key Tasks

Install, maintain, upgrade, and continuously improve the IT estate
Monitor the IT infrastructure and operating environments
Respond to incidents and problems
Manage capacity and growth of systems
Support with deployment of new technologies and solutions as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks and hardware
• Troubleshoot problems and be the point of escalation for the 1st and 2nd line roles in the team
• Build, administer, support and maintain solutions as directed and according to departmental policy
• Support third party provision of IT Operations services and provide expertise to programmes and projects, as well as the development of architectural solutions for technology
• Provide input into budget, technology strategy and roadmaps, projects and tasks
• Line and/or task management of IT team
Management of external IT support contracts
Supporting the Head of IT with Budget management
Provide technical guidance to internal stakeholders for development projects
Maintain and align IT strategy in line with business requirements
Ensure effective provision of data backup and disaster recovery services
Responsible for the robust delivery of the following services

o Data and voice network infrastructure (LAN and WAN)

o Network authentication and security

o Cloud services

o Business applications

o End user desktop/laptop provision, upgrade and maintenance

o Fixed and mobile telephony

Person Detail

Proven track record in delivering reliable and robust services to business stakeholders
• Excellent communicator at all levels of business with the ability to relate technical issues to non-technical colleagues
Strong technical leadership skills
Financially aware of technology decisions on budget or FinOps for Cloud
Familiarity with IT service delivery standards (e.g. ITIL)
Strong project management skills
Technical awareness of current IT infrastructure, application and telecommunication technologies in particular cloud, SaaS and integration technologies

Key Skills and Experience

Microsoft Certified
Windows Server installation and support experience
Citrix administration experience
Exchange Server Hybrid installation and support experience
Active Directory configuration, setup and management (Hybrid)
Office 365
MS Azure Administration
MS Azure APIM / Service Bus or Integration services experience
Cisco Networking
MS Azure migration experience
MPLS for multi-site experience
Mentoring and training experience
Management and creation of IT Systems documentation
Knowledge of security best practice relating to server, cloud and network infrastructure

Head of IT Infrastructure

Head of Infrastructure (charity / not-for-profit sector) – hybrid work from home & central London (once or twice per week) model. This brand new role has been created to lead a dedicated infrastructure team of four staff members in order to develop and oversee the implementation of the information systems and IT infrastructure strategy, ensuring network security, compliance, and customer-centric solutions and support are in place to enable our charity client to achieve its strategic aims.

Key Responsibilities:

Develop and implement the information systems and IT infrastructure strategy as they move to more agile ways of working to support a hybrid workforce across office and remote locations
Create and oversee the implementation of annual operating plans
Ensure continuous improvement and innovation supported by horizon scanning and industry analysis, seeking opportunities to improve with due consideration of cost effectiveness
Develop, lead and inspire a high performing IT team
Lead on the specification, selection, and implementation of IT systems, developing robust business cases, costings, and plans
Ensure all IT projects are properly planned, communicated and progressed throughout the project lifecycle and that a robust Change Control procedure is in place
Create / own IT and Cyber Security strategies, and policies and procedures
Develop metrics and KPIs to support the monitoring of performance
Collaborate effectively with the Head of CRM and other organisational leaders to ensure that the development and management of IT systems and resources are aligned to realising the overall data strategy

Person Specification:

Technical qualifications and/or experience in a related discipline
Demonstrable experience of operating at a strategic level in a senior IT role
Experience of overseeing IT services for office, remote and hybrid working environments
Applied knowledge of IT service strategy setting long-term objectives for IT services, service design to future proof our network architecture, and service transition to build and deploy new services
Demonstrable experience of successful project delivery and project management
Demonstrable experience of budget management and annual planning
Demonstrable experience of overseeing IT service desk and back-office functions
Extensive knowledge supporting virtualised environments
Experience in Clustering, Active Directory, Group Policy, Permissions and
Experience of the OSI Layer 1 upwards
Extensive experience supporting Office 365, Exchange Online, and Azure cloud services
Experience and understanding of network communication protocols such as TCP/IP/IPX. Applied experience of advanced routing, diagnostic fault finding and configuration of network devices e.g. routers and switches
Experience of maintaining and supporting a remote desktop environment
Experience of supporting VoIP telephony systems
Experience of infrastructure security and a working knowledge of IT security best practice and security frameworks
Extensive experience procuring and working with IT service providers
Strong administrative skills with good attention to detail
Ability to communicate and articulate clearly, written and verbally

Marketing Manager

Marketing Manager – hybrid remote / Herts HQ – Full time, permanent. Our Client seek an experienced, passionate and growth-oriented Marketing Manager to influence and drive their company Brand and Marketing Strategy.

Our client can offer you the best product suite to wow the market with. Their software is regularly voted as the most popular by users, with new features regularly coming out from their Innovation Centre.

About Them (Marketing Manager):

Market leading and award-winning, their cutting edge, cloud-based technology is powering accelerated growth, so this is an exciting time to join as they prepare to take their Brand and Marketing strategy to the next level.

What you will be doing (Marketing Manager):

You’ll undertake promotion at industry events and collaborating with specialist event partners to develop their brand and company profile externally. Managing their social media, digital strategy, and LinkedIn presence, increasing their followers and overall engagement levels. Building customer engagement via social media channels to drive positive interest and build trust and reputation. Demonstrating their capabilities and thought leadership.

You’ll be creating corporate and online marketing collateral and developing client case studies and success stories that attracts and converts target customer groups. Writing, planning and producing valuable and engaging offline and online marketing content. Partnering with clients to write and submit award submissions. Managing relationships with event partners, facilitating client networking events and supporting their own annual Client Event, the pinnacle of their marketing activity.

About you (Marketing Manager):

• Proven experience in a marketing role
• Organised, able to manage multiple projects at any one time, and ready to take on lots of responsibility
• Someone who takes a lot of initiative and can pick things up very quickly
• Someone with a creative and ‘can do’ mindset
• Skilled in copywriting, content and editing

You will embody their company values, to be positive, passionate and perfectionist. You will have a collaborative work ethic, strong attention to detail, and a passion to deliver marketing campaigns and events that drive the growth and health of their business.

Package & Perks (Marketing Manager):

• Attractive salary
• Flexible working including home working
• BUPA healthcare & gym membership
• Company pension scheme
• Brand-new laptop and iPhone

They are committed to building diverse and inclusive teams without regard to gender identity, sexual orientation, disability, race or ethnicity.

Come and join their fabulous team as they continue to build their reputation for excellence

If you’re looking to surround yourself with bright and passionate people that help you to be the best you can, then you’ve found the right place. Their transparent and agile environment allows you to rapidly develop your career in an exciting new way. You’ll be encouraged to achieve your full potential. They believe in promotion from within, so high performance results in higher rewards and higher responsibility.

BI & Data Analytics Consultant – Remote

BI & Data Analytics Consultant (100% Remote): Competitive Salary | Full Time, Permanent | Location: Remote / UK Wide – Our Client are looking for a BI & Data Analytics consultant with hands on Microsoft Business Intelligence / MS BI data warehouse or data lake development experience, and exposure to data visualisation tools such as Tableau, Power BI, Qlik or Oracle Analytics Server / Cloud. Experience working in at least one of Azure / AWS / GCP platforms to supplement prior on-premise data analytics experience would be highly advantageous.

BI & Data Analytics consultant (Remote) you will assist in the design and development of clients’ data analytics projects. You will be working with market leading technologies and required to shape the technology into a best fit solution for clients. Client liaison is a key part of the role and therefore excellent client facing skills will be required.

BI & Data Analytics Consultant: You will also naturally have a passion for business intelligence and data analytics, keeping up to date with the latest technologies and methodologies, whilst inspiring others in the team to continually improve.

BI & Data Analytics Consultant (Remote) – Experience & Skills required:

• 3+ years’ prior experience in data analytics and reporting projects
• ETL and data pipeline design experience, technology agnostic.
• Demonstrable data modelling capabilities for data analytics.
• Understanding of data lake principles.
• Experience working with Microsoft BI.
• SQL skills.
• Appreciation of Kimball or Inmon methodologies.
• Exposure to big data and data science methodologies
• Excellent communication and presentation skills.
• Familiarity with data modelling tools such as Erwin or ER-Studio.
• Experience working in an agile consulting team and using tools such as Jira / Azure DevOps.

Graduate Technical Consultant

Graduate Technical Consultant (Remote to suit): Competitive Salary | Full Time, Permanent | Location: Remote / UK Wide – As a Graduate Consultant, you will immediately join our client’s 12 month hands-on training programme. From day one you will be involved in their client projects to accelerate your learning and maximise your exposure to genuine project scenarios.

You will be supplied with a solid grounding across their core business service offerings in Business Intelligence, Data Analytics, Software Testing & Quality Assurance before having the opportunity to choose your preferred area of expertise.

They will ensure you receive hands on practical training in the necessary technologies, with the opportunity to get fully certified in one or more technologies of your choosing.

Experience and skills (Graduate Technical Consultant):

• Demonstrable analytical and problem solving skills, ideally in data analysis.
• Confident and assured presentation skills.
• Minimum 2:1 Degree Classification ideally in IT, Science, Engineering, or Mathematics
• Exposure to or interest in software development / object orientated programming languages such as Java / Python (Desirable).
• Career aspirations to work as a client facing consultant.
• Attending training courses to attain formal qualifications as and when required
• Candidates must be to be willing to travel once it is safe to do so, but they are also fully supportive of a full remote working model, particularly at this current time.

Responsibilities (Graduate Technical Consultant):

Working in a client facing role on BI, Data Analytics and/or Software Testing & Quality Assurance project deliveries

Developing technical skills in some of the following areas;

Business Intelligence & Data Analytics
• Tableau / Power BI
• Alteryx
• Snowflake
• Python

Software Testing & Quality Assurance
• JMeter
• IntelliJ
• Swagger
• Appium
• SoapUI & LoadUI

Cloud Platforms
• AWS
• Azure
• GCP

Why work for them as a Graduate Technical Consultant?

You spend a lot of time working, it should be enjoyable not a chore. They will ensure that from a work perspective you’re kept interested and challenged daily, as well as investing in your development and ensuring they help you reach your career goals. They believe all their consultants should have a voice, with open communication encouraged to help ensure they are continuously improving. It goes without saying, they offer a great benefits package as well, including;

• Competitive Salary.
• Discretionary Annual Bonus.
• Enhanced Holiday Allowance.
• Flexible Working.
• Enhanced Pension Scheme.
• Cycle to Work Scheme.
• Bespoke Monthly Recognition Package.

Test Automation Consultant

Test Automation Consultant (100% Remote to suit): Competitive Salary | Full Time, Permanent | Location: Remote / UK Wide – Our Client (a fast-growing analytics & testing consultancy) ) are looking for an experienced Test Automation consultant with hands on experience of various automation tools such as Selenium, Katalon, Appium, Alteryx, LoadRunner, SoapUI and Postman. Experience working in at least one of AWS, Azure or Google cloud platforms would be highly advantageous.

As a Test Automation consultant, you will be involved in the design and development of both their internal and client test automation frameworks. You will be working with market leading technologies and will be given continuous training on new tools and techniques. Liaising with their clients and working collaboratively is a key part of the role and therefore good client facing skills will be required.

The role will involve mentoring junior consultants and therefore, prior mentoring experience would be advantageous.

You will also be involved in testing their business intelligence and data analytics solutions so knowledge of associated technologies will be beneficial.

Experience and skills

Ideally they are looking for someone with experience in the areas detailed below. Don’t worry if you can’t tick every box, attitude and willingness to learn are equally important;

· 3+ years prior experience designing and writing test automation frameworks.
· Proven experience analysing new and existing systems to identify scope and write acceptance criteria and test scenarios using Gherkin syntax.
· Experience of automating end to end frameworks, load & performance testing, Web API Integration, Security Testing and other non-functional areas.
· Previous experience of automating CICD pipelines.
· Knowledge and understanding of development best practice and design in an Agile delivery environment.
· Experience working with Microsoft SQL or other relational database platforms.
· Knowledge of C#, Java, JavaScript, Python, PHP or similar
· Good communication and presentation skills.
· Experience working in an agile consulting team and using tools such as Jira / Azure DevOps.

Why work for them?

You spend a lot of time working, it should be enjoyable not a chore. They will ensure that from a work perspective you’re kept interested and challenged daily, as well as investing in your development and ensuring they help you reach your career goals. They believe all their consultants should have a voice, with open communication encouraged to help ensure they are continuously improving. It goes without saying, they offer a great benefits package as well, including;

• Competitive Salary.
• Discretionary Annual Bonus.
• Enhanced Holiday Allowance.
• Flexible Working.
• Enhanced Pension Scheme.
• Cycle to Work Scheme.
• Bespoke Monthly Recognition Package.

Job Type: Permanent

Senior Infrastructure & Operations Engineer

Head of IT Infrastructure

Key Responsibilities:

Marketing Manager

BI & Data Analytics Consultant – Remote

Graduate Technical Consultant

Test Automation Consultant

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