Business Intelligence Analyst

Full time, Permanent
City of London
Posted 3 years ago

Business Intelligence Analyst – hybrid remote & London HQ (SE1) working model.

The Business Intelligence Analyst is a new role and will be the business intelligence expert in the team.

You will be responsible not only for the design and production of reports and dashboards that will deliver genuine business insight, but also for supporting the ongoing development and implementation of our client’s management information strategy.

You will be joining at an exciting time for the team, as they drive forward the implementation of a bold and ambitious roadmap for business systems which together will support the operational delivery of their charitable objectives as well as generating the business information which drives their decision making.

Experience, skills and knowledge:

• Experience in a similar role (essential).
• Demonstrable knowledge and track record of learning multiple systems and datasets, then utilising that data to produce impactful business intelligence solutions (essential).
• Experience of advanced use of a BI reporting tool (essential)
• Experience with identifying and managing the impact of data quality issues on business intelligence solutions (essential).
• Approachable to end users and able to clearly explain the uses of business intelligence solutions (essential).
• Creative and with design flair – able to design dashboards and reports which are intuitive and easy to use (essential).
• Committed to agile principles (essential).
• Experience using Tableau and Salesforce (desirable).
• Experience of working to agile principles, especially Scrum (desirable).

Key responsibilities:

• Build customised, usable dashboards and reports in different systems (principally Salesforce and Tableau) that explicitly support decision making by providing information that answers key business questions.
• Learn and fully understand the data landscape of the Foundation’s Business Systems.
• Understand the end-to-end life cycle of our data to effectively review and validate the data within it.
• Actively participate in and contribute to architecture/design discussions and decisions.
• Support the creation, development and implementation of the management information strategy.
• Gather end user reporting and dashboard requirements.
• Support users with the navigation and interpretation of dashboards, including devising one-off or ongoing training where appropriate.
• Take responsibility of the maintenance and support of Business Intelligence solutions, including the logging, tracking and ultimate resolution of user support requests.
• Provide a consistent and approachable point of contact for users and other stakeholders.
• Create system documentation relevant for business intelligence.
• Proactively identify opportunities for system improvement and business intelligence enhancements.

Job Features

Job CategoryIT
Job ReferenceARBSBIAt

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