Data Systems Change & Training Manager (offered on a remote / work from home / wfh or hybrid model to suit your circumstances). 22 month Fixed Term Contract (PAYE). Hours: 35/week. You’ll play a vital role in our client’s fast-paced Data Strategy team helping colleagues across the UK to get the most from their new systems, improving the way they work with customer data and ultimately improving the customer experience.
You are an experienced trainer, both in person and via online tools, skilled in producing materials for and working with colleagues at all levels and with varying levels of technical ability. You understand Data systems and are able to simply explain technical topics in engaging and enthusiastic ways. You have a great understanding of the Theory of Change and know how to build communications plans to support colleagues to embrace new ways of working, to get the most from new systems.
Key focus of the role:
The Data Strategy team is on track to deliver several new system implementations over the coming months including new CRMs and new data reporting functionalities
This role will lead on the development and delivery of comprehensive training & change management programmes to ensure colleagues from teams across the organisation can maximise the potential benefits of our new technologies
Key deliverables:
• Draft & deliver full suites of training materials, procedural guides & UAT script templates for new Data systems
• Work with Internal Comms colleagues to deliver audience targeted communications to encourage system use and embracing of new opportunities
• Support technical project delivery through the measurement & monitoring of system delivered benefits
What they can offer you:
• Generous annual leave starting at 25 days plus bank holidays
• Generous pension provision, life assurance and permanent health insurance
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual Season ticket loan (after successful completion of your probation period and for contracts that are permanent or over 12 months if fixed term)
• Cycle to work scheme (after successful completion of your probation period and for contracts that are permanent or over 12 months if fixed term)
• Very active social scene including sport teams, gardening and other activities
22 month Fixed Term Contract (PAYE). Hours: 35/week.
Data Systems Change & Training Manager (offered on a remote / work from home / wfh or hybrid model to suit your circumstances).